Negative Quantities

Negative quantities in Shopventory typically occur when items are updated in the point of sale system rather than in Shopventory.

  • What changes when using Shopventory is you make and enter all inventory changes/updates/additions to Shopventory rather than your POS.
    • We will automatically push that data out to your register and then pull in the sales data so we can update your inventory and compile sales reports.
Notice the arrows that only flow one way

Notice the arrows that only flow one way

  • To avoid negative counts, make all changes to your quantities in Shopventory and make sure Shopventory is the Primary Database.
 

To ensure your settings are correct, please check out the 'Getting Started' guide for your point of sale provider:

 Square Getting Started Guide

Clover Getting Started Guide

PayPal Here Getting Started Guide