Best Practices

Retail and the 5 Senses, Part 4: Taste

Retail and the 5 Senses, Part 4: Taste

Ever walk out of a business with a good taste in your mouth, even if it wasn’t a restaurant? For food and drink-based businesses, the importance of taste is obvious. For retailers, not so much…

Retail and the 5 Senses, Part 3: Smell

Retail and the 5 Senses, Part 3: Smell

… the brick-and-mortar experience boils down to the five senses. Those are the only means your customers have to experience your business, so making sure each sense is catered to is vital…


Retail and the 5 Senses, Part 2: Touch

Retail and the 5 Senses, Part 2: Touch

When selling products, there are certain events that raise the likelihood a customer will buy a product. A customer sees the inventory, that’s step one. They walk over to it and stop to look, step two. But once a customer actually touches the item, the likelihood of them making the purchase increases dramatically…

Retail and the 5 Senses, Part 1: Sight

Retail and the 5 Senses, Part 1: Sight

The best experiences in life are sensory. A hot chocolate on a cold day, a barefoot walk on a sandy beach, the clean smell after it rains— all of them are playing to the five senses. So why shouldn’t the brick-and-mortar retail shopping experience?…

5 Tips for Mastering Your Wholesale

5 Tips for Mastering Your Wholesale

Retail isn’t really about prices, it’s about profits. Adjusting prices is definitely one way to address profits, but the most successful merchants also ask, “what about the wholesale cost of my incoming inventory?”…

5 Ways to Improve Your Team's Communication

5 Ways to Improve Your Team's Communication

If you look at any team effort, whether it’s a football team, a rock band, or even a marriage, there a chronically overlooked factor in whether they succeed or fail: How well do they communicate?…

3 Steps To A Better Corporate Culture

3 Steps To A Better Corporate Culture

On the surface, the most successful small businesses usually aren’t that different from the competition. They sell the same products at similar prices, but when you examine success, the one thing that usually sets them apart is their culture….

Find Your Sound: 3 Tips for Building a Loyal Customer Following

Find Your Sound: 3 Tips for Building a Loyal Customer Following

How does an Icelandic rock band (who once released an album sung entirely in gibberish) win multiple awards and go on to be one of the most consistent, successful bands in alternative music worldwide? It sounds improbable. In fact, it sounds downright strange. But that’s kind of their secret…

3 Free Tools to Streamline Your Back Office

3 Free Tools to Streamline Your Back Office

There is an ancient Chinese proverb that says: “To say is to forget. To write is to remember…”

5 Ways to Win at Inventory Management

5 Ways to Win at Inventory Management

There’s a rule in business. Whoever manages to do the most work using the least amount of time using the least amount of resources is eventually going to win... 

A to B: 4 Keys to Transferring Inventory

A to B: 4 Keys to Transferring Inventory

Managing a multi-location business is no easy task. One of the hardest parts is transferring inventory between locations. Whether it’s across town or cross-country, knowing how to manage inventory transfers is key to keeping your numbers accurate...

Behind Enemy Lines: Assessing Your Competitive Landscape

Behind Enemy Lines: Assessing Your Competitive Landscape

It’s a common mistake. A young, ambitious entrepreneur will see a coffee shop open up on every corner of their city and think to themselves “I should open a coffee shop”. Hopefully, they have a seasoned adviser to ask them, “How do you plan to compete with all the other coffee shops?”...

3 Simple Strategies for Employee Accountability

3 Simple Strategies for Employee Accountability

It’s that time of year again! The days are getting shorter, the air is getting colder, and the in-laws are hunting for bargains on airfare. The holidays are upon us and that means it’s retail’s time to shine! - or at least brace. Here are a few stocking-stuffers to help you maintain firm control even during the busiest times...

Time As Money: 3 Simple Steps to Optimize Time

Time As Money: 3 Simple Steps to Optimize Time

Ever hear the saying, “Time is money”? It’s true, but people don’t often realize the extent to which it’s true. Of course, time is precious and irrecuperable and all that, but let’s focus on the financials. (This is a business blog, after all). The value of time is not fully measured by hourly rates or annual salaries. Time as money is far more valuable than most people think...

The Psychologist's 3 Tips for Pricing

The Psychologist's 3 Tips for Pricing

There is no part of inventory management that's more subject to mind games than pricing.  The way you set your prices dictates a lot about the consumer’s behavior— whether they realize it or not...

The Art of Inventory Optimization, Part 3: Life Optimized

The Art of Inventory Optimization, Part 3: Life Optimized

Any parent will tell you that doing a little bit of work as you go is a far better approach than letting things pile up...