People make the difference.
As a small business owner, finding and keeping great employees isn’t always easy, but it’s definitely a priority. Between spending time training them on your products and getting them used to your routine, it is less than ideal to have constant turnover. Especially as part of a small team, it’s common to get attached to your favorite employees and want to keep them around!
Here are three ways to keep your best employees on board:
1. Respect & Appreciation
It’s easy to be a “boss” and tell people what you want and when you want it. However, this creates a work environment that is not the best for your employees. There are times where you’ll need to lay down the law and set very clear boundaries about what is/isn’t acceptable, but in day-to-day interactions, make sure your employees feel respected and heard.
This is especially important anytime someone comes to you with a concern or issue. Just like you would listen and respond to a customer… give your employee the same respect and come to a solution that works for everyone.
In addition to respect, people want to feel like their work is acknowledged and appreciated. So often, weeks of great performance will be overshadowed by a single mistake, leaving your employee feeling like they are only recognized for what they do wrong.
Nothing will kill morale and create an uncomfortable work environment than a team of people who don’t feel like what they do every day makes a difference for you and your company!
2. Reward Good Performance
People will inevitably work harder if they know that they will be rewarded for good work. This doesn’t mean you have to build a bunch of cash rewards and bonuses into your budget. Emotionally-centered rewards are often the way to go!
For example, you could have a monthly “Employee of the Month” meeting that shines the spotlight on a valued employee. (This not only boosts that employee’s morale but will also give others something to strive for.) Handwritten notes thanking someone for going above and beyond is another way to build relationships and loyalty with the ones you want to keep around.
Don’t worry, though...At the end of the day, if you want to keep things simple, cash bonuses will always be well-received!
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As a small business owner, it can seem impossible to relinquish control and let others take over certain aspects of the business. Just try to remember that nobody likes to work for a control freak and you may find yourself dealing with quite a bit of turnover if you insist on doing everything yourself.
This doesn’t mean you have to turn over all the responsibilities all at once. You can start small, but you will be amazed at how much pride and excitement you see in your employees when they feel like they have control and responsibility over something that really helps move the business forward.
Plus, this can give you some much needed time to relax and reap the benefits of your hard work. Having a team you can trust can be such a game changer!
Turnover is expected in any business, regardless of the market. But, the more you can limit this and keep a team of trusted and skilled employees, the more time you’ll have to focus on the “big picture” things that will help expand and progress your business forward. If you aren’t sure where to start, it never hurts to sit down and talk to your employees about what they love (and maybe what they don’t) about their job.
The more you ask, the more they’ll feel like a part of the team...and having a team of people behind you that believe in and support what you’re doing is the key to success!
If you'd like to add an average of 6 hours per week to employee productivity, we are offering a 30-day free trial of Shopventory. In fact, Shopventory is backed with a 30-day money back guarantee. That means you get a total of 60 days risk-free!
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